●Case study — AI travel platform

Kantham AI

Designing an AI-powered travel platform connecting creators, operators, and travelers through intelligent trip planning and social discovery.

  • Startup
  • Marketplace
  • Mobile App
  • Product Strategy
Role
Founding Product DesignerProduct StrategyBrand Identity
Team
2 Co-FoundersEngineering TeamMarketing Partners
Tools
Figma, FigJam
Timeline
2026 – Present
●Impact
0→1built from scratch
300+app downloads
FIEOpartnership
AI Assistantconversational trip planning
●Challenge

Travelers often discover experiences through social media but struggle to book them, while operators lack an engaging way to showcase trips and manage enquiries. Existing platforms separate inspiration from booking, creating a fragmented experience.

●Product Ecosystem

A unified ecosystem connecting creators, AI-powered trip planning, booking, and operators.

  1. Stop 01CreatorsShare authentic experiences and inspire travelers
  2. Stop 02DiscoverCurated content from real trips and local expertise
  3. Stop 03AI PlanningAI assistant helps discover, plan, and personalize trips
  4. Stop 04BookingManage bookings and coordinate trips seamlessly
  5. Stop 05OperatorsTools to create, manage, and grow their experiences

My Role

Founding Product Designer, collaborating closely with founders and engineers.

I led
  • Product strategy
  • User research
  • Interaction design
  • Brand identity

Outcome

Established the product foundation across consumer and operator experiences.

Established
  • Interaction model
  • Design system
  • Go-to-market identity
●Process

Four phases, from 0 to 1

  1. Phase 1Understand the market

    Competitor review of booking sites, plus interviews with 5–6 operators and a travel company.

  2. Phase 2Define the ecosystem

    Three user groups (travelers, creators and operators) and how content, AI planning and booking connect them.

  3. Phase 3Design the product

    The consumer app, operator platform and AI assistant, reworked as operator feedback came in.

  4. Phase 4Build the brand

    Kantham’s visual identity, from concept to final mark.

●Who it’s for

Three user groups

A marketplace only works if every side gets something out of it.

Travelers in Kantham
TravelersCome looking for niche experiences
What they want
  • Inspiration from real trips
  • A vetted trip, not a generic package
  • Answers before they book
Before Kantham

Too many options, and inspiration and booking in different places

What they bring

Bookings for operators

●What we learned

Why travel planning is broken

Competitor reviews and conversations with operators and a travel company kept pointing at the same three problems.

The design question

How might we take travelers from a video they love to a trip they trust, without the endless scrolling?

What we believed

Travelers who find trips through creators need a way to go from inspiration to a vetted, bookable experience, because booking sites bury real experiences under endless generic options.

●Compare

Where Kantham fits in

From the competitor review: nobody was combining real people’s trips with a curated set of operators you can actually book.

Booking sitesMakeMyTrip, Expedia and the like: endless packages, little real content.
Real people’s tripsNo
Vetted operatorsNo
BookableYes
Social mediaReal people’s trips and the inspiration travelers trust, but no way to book them.
Real people’s tripsYes
Vetted operatorsNo
BookableNo
WhatsApp operatorsVetted, niche experiences, scattered across chats with no place to showcase them.
Real people’s tripsNo
Vetted operatorsYes
BookableNo
Best fit
KanthamReal people’s trips from vetted operators, bookable in one place.
Real people’s tripsYes
Vetted operatorsYes
BookableYes
01

Personalized Onboarding

A conversational onboarding experience that learns each traveler’s interests, travel style, and preferences to personalize recommendations from the first session.

Decision · where the quiz goes

Starting with a quiz risks losing people at the door; putting it just before booking would have given operators travelers’ preferences. We put it first, before account creation, so every traveler sees relevant content from the very first scroll.

02

Content-first Discovery

A social-first discovery experience where travelers browse authentic content from creators and operators before seamlessly transitioning into trip planning.

03

AI Trip Planning

An AI assistant that helps travelers discover destinations, answer travel questions, and surface relevant experiences through natural conversation.

AI where it helps

Even when travelers were ready to book, they still had questions the experience page didn’t answer. So each experience got its own AI assistant that knows which trip you’re looking at (“Are there vegetarian-friendly restaurants nearby?”). After booking, an AI Insights tab shares fun facts about the trip.

Ask KAI, inside an experience
AI Insights, after booking
04

Booking Experience

Simplified multi-day expedition booking into a guided workflow covering trip selection, traveler information, availability, and booking requests.

●What changed after talking to operators

From any date to real departures

I first designed an open calendar date picker. But operators only run trips in certain seasons (Tadoba tiger sightings around Oct–Nov, skiing Nov–Jan) and on fixed dates. So I replaced it with a month selector, with the actual departures and seats left beneath it.

Before · open calendar
After · month + departures, e.g. “2–6 Jan · 2 spots available”
●For operators

From WhatsApp chats to a storefront

As-is

Operators ran their trips over WhatsApp.

  • Itineraries, photos and dates shared chat by chat
  • No single place to store trip information
  • No engaging way to showcase their trips
To-be

Kantham gives every operator one place to run and show their trips.

  • Itineraries with photos, videos and travel dates
  • Traveler questionnaires built in
  • Bookings and an audience in the same app
05

Creator & Operator Platform

Empowering operators to showcase their experiences, manage bookings, and build audiences while giving creators a space to inspire future travelers.

06

Building the Brand

Developed Kantham’s visual identity from concept to final mark; creating a brand that represents exploration, direction, and unforgettable journeys.

●Where it is today
FIEOpartnership
300+app downloads
6–7vetted operators onboarded

Kantham curated five scholar-led journeys exclusively for delegates of FIEO (the Federation of Indian Export Organisations) visiting India in September 2026, from Delhi’s monuments and Ayodhya’s spiritual traditions to the ghats of Varanasi and a Himalayan extension, with a dedicated section for them in the app.

FIEO, in the app’s toolbar
●What we heard

People didn’t need a walkthrough. Everyone who tried it moved through it easily, and the visual design was what they mentioned first.

●Reflection

Building Kantham from 0→1 taught me that product design extends far beyond individual screens. Every decision, from user groups and AI interactions to branding and booking flows, shaped how the product worked as a whole. The biggest challenge wasn't designing features; it was creating a connected experience that felt intuitive for travelers, creators, and operators alike.

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